Commercial Underwriter
Role Overview
At Insure Connect Services (ICS), we partner with international brokers and insurance firms to place skilled South African professionals into remote, high-impact roles.
As demand for commercial underwriting talent continues to grow, we are actively building a pre-qualified talent pipeline to support our clients across the UK and Australian markets.
This is not a single vacancy, but an opportunity to join a professional network of like-minded individuals, with typical placement turnaround times of 4–8 weeks, depending on client demand.
As a Commercial Underwriter within our pipeline, you will support international brokers across new business, renewals, and portfolio management - contributing to both client retention and business growth, while maintaining high underwriting and service standards.
Key Responsibilities
Commercial & Portfolio Support
- Assist with new business, renewals, endorsements, and mid-term adjustments
- Support retention strategies and contribute to reducing policy cancellations
- Analyse client portfolios and assess risk to ensure appropriate cover and pricing
Client & Stakeholder Engagement
- Maintain clear, professional communication with clients, brokers, insurers, and internal teams
- Build and maintain strong working relationships to support long-term portfolio growth
Underwriting & Compliance
- Request and assess quotations, present options, and implement premium adjustments
- Ensure all underwriting activity aligns with quality standards and regulatory requirements
Administration & Financial Processes
- Maintain accurate electronic records for audit and compliance purposes
- Assist with invoicing, refunds, and general policy administration
- Ensure all documentation is complete, accurate, and up to date
Minimum Requirements
- Qualification: Matric (essential); FAIS compliance required. A relevant Degree or Diploma is advantageous
- Experience: Minimum 2 years’ experience in Short-Term Insurance, specifically Commercial Underwriting
- Client Exposure: Proven experience engaging directly with clients in a professional capacity
- Communication: Strong English proficiency, professional presentation, and confident verbal communication
- Availability: Willingness to work international hours (UK/Australian time zones)
- Technical Setup: Dedicated home office with reliable fibre internet (minimum 50/50 Mbps; 100/100 Mbps preferred)
- Location: Must be a South African citizen currently residing in South Africa
Application Process & Additional Information
- This is a pipeline role, meaning you will be considered for both current and future opportunities
- The application process includes a comprehensive application form and short video introduction
- Candidates who successfully complete the process will remain active in our professional network and may be presented to brokers as suitable opportunities arise
Why Join ICS?
- Access to international career opportunities in the UK and Australian insurance markets
- A structured, transparent, and digitally enabled recruitment process
- The opportunity to be part of a growing network of insurance professionals
- Exposure to modern underwriting environments and global best practices